North American Auto Care Privacy Policy

Effective Date: July 22, 2026

Introduction

North American Auto Care ("NAAC," "we," "our," or "us") respects your privacy. It is committed to protecting the personal information you provide when using our websites, customer portals, dealer portals, agent portals, NAAC University, mobile applications, and related services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.

 

Information We Collect

We may collect information including:

• Name

• Address

• Email address

• Phone number

• Vehicle information

• VIN

• Contract information

• Payment information

• Claims information

• Device information

• IP address

• Browser information

• Cookies and analytics data

• Login credentials for customer, dealer, or agent accounts

 

How We Use Your Information

We use your information to:

• Administer vehicle service contracts

• Process claims

• Provide roadside assistance

• Verify coverage

• Deliver training through NAAC University

• Improve our products and services

• Communicate regarding contracts and claims

• Respond to customer service requests

• Detect fraud

• Meet legal and regulatory obligations

 

Information Sharing

We do not sell your personal information.

We may share information with:

• Insurance carriers

• Claims administrators

• Repair facilities

• Roadside assistance providers

• Payment processors

• Technology service providers

• Government agencies when legally required

 

Cookies & Analytics

Our website may use cookies and analytics tools to improve website functionality and understand visitor behavior. Users may adjust cookie preferences through their browser settings.

 

Data Security

North American Auto Care maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

 

Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

• Access your information

• Correct inaccurate information

• Delete eligible information

• Request a copy of your information

• Limit certain uses of your personal information

 

Contact Us

North American Auto Care

5900 S Lake Forest Dr, Suite 300, McKinney, TX 75071.

Phone: 877.484.6222

Email: info@northamericanautocare.com